At Glossy.com, our primary concern is our customers' satisfaction. If for any reason you are not happy with your order, please follow these return directions:

1. Please call (1-877-6GLOSSY) or email (concierge@glossy.com) to receive a Return Authorization Number.
2. Please ship your returned item(s) along with your name, return authorization number and order number to:

Glossy, LLC.
11654 Plaza America Drive, #326
Reston, VA 20190

Glossy.com will accept returns on any products within 30 days of receipt. Note: All returns must be authorized by our concierge department, as set forth above. Please contact concierge@glossy.com or call toll free at 1-877-6GLOSSY.

To ensure a proper credit, please return the damaged item(s) and receipt. NOTE: WE ARE UNABLE TO REFUND YOUR SHIPPING CHARGES FOR RETURNS.

It may take your financial institution up to 10 business days to process a credit to your account.